Terms of Service

These Terms of Service are entered into by and between “You” and Oraichain Labs (“Oraichain Labs", “EUENO”, “we”, “us”, or “our”). These terms and conditions, together with EUENO’s Privacy Policy (together, these “Terms”), govern your access to and use of our website https://eueno.io, as well as our related websites (collectively, our “Site”). These terms expressly do not govern your access to or use of Oraichain Labs’ Software Platform or Services, or other written agreement in place between you and EUENO.

“Users” or “You” may depend on the context, be: a visitor to our website or social media pages; a recipient of our communications; or an individual registered for our Services, including individuals who are provisioned an account by our customers (“Customers”).

BY ACCESSING OR USING THE SITE, you are agreeing to be bound by these Terms, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you are an entity, organization, or company, the individual accepting the Terms on your behalf represents and warrants that they have the authority to bind you to these Terms and you agree to be bound by these Terms.

If you do not agree with any of the Terms of Service, you may not access the Website or use any of the Services. Terms of Service are subject to changes from time to time. If you do not agree to these revisions, you may stop using the Services.

Our Privacy Policy explains how we collect and use your personal information when you use our websites and our products, services, and applications (collectively, the “Services”), or when you attend an event related to our company, Oraichain Labs. Please read the Privacy Policy carefully and review your privacy choices.

1. Registration, Access, and Usage.

(a) Registration: Terms of Service shall be effective on the date the Customer first registers for an Account, as defined herein, for access to the Services (the “Effective Date”). EUENO may update the content, functionality, and user interface of the Services from time to time, at its sole discretion. In order to use the Services you will need to register for an account (“Account”). In connection with your creation of any Account, you must (i) provide accurate, current, and complete Account information, (ii) maintain and promptly update your Account information as necessary, including a valid email address, (iii) maintain the security of your Account, including by not using the same password for the Services that you use for third-party products or services, (iv) not disclose your password, API keys, or private keys to any third party, and (v) immediately notify us if you discover or otherwise suspect any unauthorized activities in connection with your Account or the Services. You acknowledge and agree that, in addition to other circumstances, if you lose your private keys, you will not be able to recover any Storage Materials. The customer acknowledges that it retains administrative control over to whom it grants access to Storage Materials maintained in EUENO.

(b) Access Rights: Customer has a non-exclusive, non-sublicensable, non-transferable (except as specifically permitted in this Agreement) right to use the Services pursuant to the Terms of Services during the applicable periods.

(c) Usage Restrictions: Customer shall not (a) reverse engineer, copy, modify, adapt, hack the Services or otherwise attempt to gain unauthorized access to the Services or its related systems or networks; (b) without authorization, access the Services, the Documentation, or our confidential resources to build a competitive product of the Services; (c) alter or remove, or permit any third party to alter or remove, any proprietary trademark or copyright markings incorporated in, marked on, or affixed to the Services; (d) access or use the Services: (i) to store infringing, obscene, threatening, or otherwise unlawful material, including material violative of third-party privacy rights; (ii) in violation of applicable laws; (iii) to store material knowingly or intentionally containing software viruses, worms, Trojan horses, or other harmful computer code, files, or scripts; or, (iv) in a manner that interferes with or disrupts the integrity or performance of the Services (or the data contained therein).

2. Pricing

(a) Fees: Fees are available in form of ORAI, the native token of the Oraichain network. You will pay the Fees and any other amounts due as you are otherwise notified via the Services of the fees applicable to the use of the Services ("Fees"). All Fees are exclusive of any applicable taxes, which are your sole responsibility. We will provide notice in advance of any increase to the Fees. For more on how Fees typically are calculated, please see the documentation for details.

(b) Payment: Except where otherwise indicated via the Services we will charge all Fees to a payment method designated by you from the available options you have via the Services (the “Payment Method”).

You represent and warrant that you are authorized to use the Payment Method and authorize us to charge all amounts due hereunder to the Payment Method.

If your Payment Method cannot be verified, is invalid, or is not otherwise acceptable, your right to use the Services may be suspended and/or terminated automatically.

3. Storage Materials

Storage Materials include all data and other materials stored by the Customer on the Services.

(a) License: You grant EUENO a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, transferable, and fully sublicensable right to reproduce, modify, distribute, and export the Storage Materials solely as necessary to meet our obligations hereunder and to comply with your instructions to store such Storage Materials via the Services.

(b) Security: You are responsible for properly configuring and using the Services to store your Storage Materials and for maintaining appropriate security of your Storage Materials, which includes client-side encryption.

(c) Compliance with Laws: You are solely responsible for ensuring that storage of your Storage Materials via the Storage Services is in compliance with all applicable laws. EUENO makes no representations or warranties regarding the suitability of the Services for the storage of any particular type of data or for your specific usage. EUENO makes no representation or warranty that the using the Services to store any Storage Materials that include personal data or sensitive data requiring heightened security protections complies with any specific regulations or laws, including without limitation (i) “protected health information,” as defined under the Health Insurance Portability and Accountability Act (“HIPAA”), (ii) “cardholder data,” as defined by the Payment Card Industry Data Security Standard (“PCI DSS”), or (iii) “Sensitive Personal Data” as defined under the General Data Protection Regulation, Regulation (EU) 2016/679 (“GDPR”) and other applicable law. You must provide all notices to, and obtain any necessary consents from, third parties as required by applicable law in connection with the storage of Storage Materials via the Services. We reserve the right at any time, without notice, to remove, reject or delete any Storage Materials that contain unencrypted and/or plain text data or otherwise violate this Terms of Services and Privacy Policy.

3. Service Level Agreement (“SLA”).

EUENO will use commercially reasonable efforts to meet the following service level commitment:

(i) Services SLA: except for scheduled maintenance, the Services will be available 99.95% of the time. We calculate availability based on the service records we maintain. We will use reasonable efforts to notify you in advance of any scheduled maintenance.

(ii) Edge Services SLA: except for scheduled maintenance, the Edge Services will be available 99.9% of the time. We calculate availability based on the service records we maintain. We will use reasonable efforts to notify you in advance of any scheduled maintenance.

Our SLA obligations do not extend to any unavailability of the Services that is caused by: (i) any hardware or software that you use in connection with the Services; (ii) misuse of our Services, including use in breach of the Terms of Service or use other than in accordance with any content or documentation or other instructions provided by EUENO; (iii) circumstances or events beyond the reasonable control of EUENO; (iv) maintenance or scheduled downtime; or (iv) our suspension or termination of your access to the Services pursuant to the rights we have reserved under the Terms of Service.